Privacy Policy for Right2Thrive UK

Right2Thrive UK is committed to protecting your privacy and safeguarding any personal information you provide to us, whether through our website or other means. This Privacy Policy explains how we use your personal information, how we protect your privacy, and your rights regarding the use of your data.

Right2Thrive UK is dedicated to supporting individuals and communities in improving their mental health and well-being. As a registered charity in the UK, we interact with supporters, volunteers, and stakeholders daily, which requires the responsible use of personal information.

When handling your personal information, we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable legislation.

By using our website or providing us with your personal information, you agree to this Privacy Policy. We may update this policy periodically to ensure compliance with legislative changes. Please review it regularly, and we will make efforts to communicate any significant updates.

How Do We Collect Information About You?

• Become one of our members.
• Apply for a paid or unpaid role at Right2Thrive UK.
• Purchase materials or training from us.
• Use one of our services, including our national advice service (all correspondence remains confidential).
• Visit our website or interact with us on social media.
• Contact us or engage with us in other ways, such as volunteering or campaigning.

What Personal Information Do We Collect?

Personal information is any data that identifies an individual. It does not include anonymous data where identities are removed. The types of personal information we may collect include:

• Basic Information: Name, contact details (postal address, phone number, email), date of birth, and gender.
• Monitoring Information: Age, nationality, and ethnicity (for monitoring purposes).
• Employment Information: Data relevant to job or volunteer applications, such as employment status or unspent criminal convictions.
• Connection to Right2Thrive UK: Information about your link to mental health-related causes (if you choose to share this).
• Legacy Information: Details of Executors for legacy donations, if applicable.
• Online Activity: Information about your interactions with our website or social media, including your IP address.

We may also collect special category data, such as health information, ethnicity, religious beliefs, or sexuality, in specific circumstances (e.g., to provide tailored support). This sensitive data will be handled with strict confidentiality and only accessed by authorized staff.

How Do We Use Personal Information?

• Providing Services: To deliver support services, including advice and assistance.
• Communication: To respond to queries, complaints, and requests, and keep you informed about our work.
• Improving Services: To evaluate and improve our services and user experience.
• Event Management: To organize and manage events.
• Compliance: To meet legal, regulatory, and contractual obligations.
• Employment: To process job or volunteer applications and manage employee records.
• Training & Research: To conduct training, research, and technical system testing.
• Marketing: To share updates, appeals, and campaign information (based on your preferences).

Marketing and Communication Preferences

We would love to keep you updated about the difference your support makes and how you can help further our mission.

• Email/SMS: We will only contact you via email or SMS if you opt in to receive these communications.
• Postal Marketing: If you provide your address, we may send you information about our work, appeals, and campaigns unless you opt out.
• Phone Calls: If you provide your phone number, we may call you about our work and events unless you are registered with the Telephone Preference Service or inform us otherwise.

You can change your preferences or stop receiving communications at any time by contacting us at info@right2thriveuk.com or calling 074157 71394.